Terms

These Terms and Conditions (the “Terms”) govern Alpha Script (“we”, “us” or “our”) provision of web development, design and consulting services to you (the “Client”). By engaging our services, the Client acknowledges that they have read, understand and agree to be bound by these Terms.

1. DEFINITIONS

“Services”: means any work performed for the Client including but not limited to website design, development, maintenance, online consultation, strategy planning or other related tasks.

“Hourly Rate Estimate” : refers to our estimate of time required to complete a task based on current information available at the start date. These estimates are subject to change and may vary depending upon unforeseen complexities.

2. BASIS OF ENGAGEMENT

Our services are provided as agreed with you, typically in advance through an Hourly Rate Estimate or Retainer Agreement (as defined below). We will charge our hourly rate based on time spent working on your project at the rates specified from time to time. These estimates may be billed 2 weeks prior unless otherwise arranged.

3. VARIABLE COSTS AND TIMEFRAMES

Due to the variable nature of projects, all work must be agreed upon in writing and accepted by both parties before commencement (at or above any estimated cost). Any additional costs incurred during a project will require approval from you first.

4. PAYMENT TERMS

Our standard payment terms are as follows: 14 days after receipt of an invoice.

All payments shall be made without deduction, set-off or withholding for whatsoever reason unless agreed otherwise in writing by us. We reserve the right to vary our prices at any time upon written notice 30 days in advance.

5. REFUNDS

Refunds will only be given where we have failed to deliver on a specific service as outlined in an accepted proposal (which was not met due to unforeseen circumstances outside of our control) or if agreed prior via email or phone between both parties.

In all other instances, any refund is at the absolute discretion and subject solely to special consideration. This includes but is limited not restricted to cases where a partial project cannot be completed for reasons beyond our reasonable efforts.

6. INTELLECTUAL PROPERTY

Upon payment in full by you to us (as outlined below) and acceptance that all work has been completed, we grant you exclusive ownership over any original materials created for your project including but not limited to:

Design elements such as logos and graphics
Written content such as text and documentation
Programming code developed specifically for the scope of this engagement (excluding software licenses which may be subject to separate terms)

This license includes the right to use, modify, distribute or otherwise exploit these materials in any manner you see fit.

However, it is agreed that we reserve all rights to terminate our provision and support of:

Any open-source libraries used for your project (which will need to be sourced directly by you upon termination)
Complimentary software licenses if the agreement is terminated prior to payment in full
You acknowledge this clause allows us, as part owner at initial stages but sole contributor subsequently, to step away from any ongoing maintenance/ liability.

7. CONFIDENTIALITY

We shall maintain confidentiality for information you provide in relation our engagement unless required by law.

8. GOVERNING LAW AND JURISDICTION

These Terms and Conditions are governed by the laws of Australia (Commonwealth) including but not limited to those related privacy, data protection legislation.

All disputes arising from this agreement must be brought exclusively within that jurisdiction.

By engaging our services you confirm your acceptance.

9. CHATTING WITH OUR AI BOT

You agree that any conversations or interactions you have with our AI bot are subject to these terms, including but not limited to the limitations on liability set out below.

The use of our AI bot is an experimental feature and we make no representations about its accuracy, completeness, reliability or suitability for a particular purpose. You acknowledge that:

Our AI bot may provide responses that are incomplete, inaccurate, misleading or outdated.
We do not endorse any opinions expressed by the AI bot and you should verify information provided before acting on it.
The use of our AI bot does not create an attorney-client relationship between us.

By interacting with our AI bot, you agree to hold harmless Alpha Script from any claims arising out of your reliance on its responses or advice. You acknowledge that we reserve all rights in the intellectual property created by our AI bot and no ownership is granted over such content.

10. CHANGES TO TERMS AND CONDITIONS

We reserve the right to modify these Terms at any time by giving written notice thereof (which includes notification through electronic means).

Your continued engagement of us after receipt or publication shall indicate acknowledgment and agreement with changes

These terms supersede all prior agreements, understandings, negotiations, discussions whether verbal/written.